SHIPPING

Shipping Policy

We offer free shipping across Australia on all orders. For international customers, a flat rate of $20 for shipping applies.

Processing Time: Orders are processed within 1-3 business days. You will receive an email notification once your order has been shipped, along with tracking details (if applicable).

International Shipping: For international orders, please note that shipping times may vary depending on your location. Customs delays may also impact delivery times, which are beyond our control.

RETURNS

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer returns within 14 days from the date of receiving your item.

Return Conditions:

  • Items must be in their original, unused condition with all tags and packaging intact.

  • Return shipping costs are the responsibility of the customer (unless the item is faulty or incorrect).

To initiate a return, please contact our customer service team at [email/contact details]. Once your return is approved, we will provide you with instructions on how to proceed.

Refunds: Once we receive the returned item, we will process your refund within 5-7 business days. The refund will be issued to your original method of payment.